1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information may include:

• Student name
• Parent/guardian name
• Phone number
• Email address
• Residential address
• Date of birth
• Admission details

b. Technical Information

When users visit the website, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Cookies and analytics data
• Login timestamps

c. Information Shared Through the Website

Users may voluntarily submit or share:

• Admission enquiry details
• Contact forms
• Documents
• Feedback
• Messages

2. How We Use the Information

We use the collected information for purposes including:

• Managing admissions and student records
• Providing educational services
• Facilitating communication between the institution and website users
• Sharing notices, circulars, and updates
• Improving website performance
• Ensuring security and fraud prevention
• Complying with legal and regulatory obligations
• Providing technical support

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyze website traffic
• Enhance security
• Monitor website performance

Users may choose to disable cookies through their browser settings; however, some features may not function properly.

4. Sharing of Information

We do not sell or rent personal information to third parties.

We may share information only under the following circumstances:

• With authorized school staff and administrators
• With trusted technology or service providers
• When required by law, court order, or government authority
• To protect the safety, rights, and integrity of users or the institution
• During business restructuring, merger, or acquisition (if applicable)

All third-party service providers are expected to maintain confidentiality and data protection standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from:

• Unauthorized access
• Misuse
• Loss
• Disclosure
• Alteration
• Destruction

However, no online platform or internet transmission can be guaranteed to be completely secure.

6. Children's Privacy

Since our services are intended for educational purposes involving minors, certain student information may be collected with the consent and involvement of parents, guardians, or educational institutions.

Parents and guardians are encouraged to monitor children's use of online services.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide educational and administrative services
• Maintain academic records
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Once information is no longer required, it may be securely deleted or anonymized.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent where applicable
• Object to certain data processing activities
• Request a copy of stored data

Requests may be submitted through the contact details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of third-party platforms before providing information.

10. Online Enquiries and Forms

Users may submit enquiries, registration requests, or other details through forms available on the website.

Information submitted through such forms will be used only for communication, admission support, or related institutional purposes.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in services, technology, legal requirements, or operational practices.

Any updates will be posted on this page with the revised “Last Updated” date. Users are encouraged to review this policy regularly.

12. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or data practices, please contact:

13. Consent

By using the AK Smartshala website and related services, you consent to the collection, use, and handling of information as described in this Privacy Policy.